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Humans of Hospitality


Jul 14, 2019

There has never, ever, been anything quite like The Ned in the UK before. Created from the former headquarters of the Midland Bank, in the heart of the City Of London, the Grade I listed building is now home to 10 restaurants, 250 bedrooms, 6 private event spaces, a spa, a gym and a club with over 3000 members…  

In any given week, 30,000 meals are served on the ground floor alone.  As its managing director, Gareth Banner, says modestly, for a single address there are a lot of moving parts….’  

Just three years ago, when he was looking through the dust and the scaffolding at what was the final phase of five years of renovation, he knew it would be special.  As you’ll hear, his career – which takes in stints with global brand The Marriott as well as iconic boutique hotel, The Hempel – is also impressive. It went some way to prepare him for this amazing project.  But actually, as you’ll hear, the biggest learning has happened since The Ned opened its doors to the public two years ago.