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Humans of Hospitality


May 24, 2020

I really enjoyed meeting Phillip Eeles from Honest Burgers on a previous episode back in December 2019 with co-founder Tom Barton.  

This time it was just Phillip and he was equally as enthralling and honest and happy to speak the truth.  We touch on his role of late, looking after the out of London venues and his 180 degree turn on how those out of London venues should be managed.

We then get into the impact of the pandemic from charity and longterm integrity where Phillip tries desperately hard to walk the fine line between honesty and political correctness, but comes out with his personal integrity and diplomacy intact.

We chat about the #NationalTimeOut campaign and Phillip has an eloquent way of explaining the need for an open and symbiotic conversation with landlords and how the whole economy, not just hospitality in essence needs a period of hibernation for all, but a fast re-birth afterwards.

Honest are out of the pits pretty early with the shift to takeaway, and we look at the financial viability of that, as well as the operational changes such as PPE required to operate in this new space.

With all of that, a few tangents and how we see the future of our industry, I very much hope you enjoy the chat.